Online Osteopathy

Online osteopathy consultations are perfect for people who:

• Are unable to attend the clinic due to extenuating circumstances
• Are unable to travel due to injury or disability
• Don’t like physical touch being involved in an in-person session
• Have been given a diagnosis on an injury or condition and would like a second opinion
• Are living remotely or overseas
• Would like access to knowledgeable osteopaths who may not be available in their local area

In many ways, an online osteopathy consultation runs in exactly the same as a regular in house consultation.

When your body is in pain it can be extremely frustrating working out which advice is appropriate for you and your condition amongst the flood of information available on the internet. Our osteopath’s are trained professionals who pride themselves on being exceptional listeners and excellent problem solvers. We take the time to explain your diagnosis to you in a simple and easy to understand way and then together we formulate a treatment plan aimed at addressing key areas of concern so that you can get back to doing what the things you love pain free.

We use Zoom software for our sessions as it provides privacy and security whilst using a low bandwidth. Zoom’s minimum bandwidth requirements are 600kbps (up/down) and recommended is 1.5 Mbps (up/down). Check your Internet bandwidth using speedtest.net

Prior to your appointment:

• Our team will ensure that you have right tools and equipment for your telehealth consultation and that you know how to use them (including instructions on downloading and using Zoom)
• We will ask you to fill in some paperwork in relation to your complaint so that we know a little bit about you and whether your condition is suitable for online osteopathy
• We will send you a confirmation email with a link to join your online appointment

At the time of your appointment:

• Click on the link in your confirmation email to join us in our virtual consult space
• Ensure you are in a quiet space with enough room for basic movements and exercises that you would normally be asked to do in your regular osteopathy sessions

We understand that online consultations may seem at odds with what many people perceive hands-on osteopathic consultations to be about and you may even be wondering how we can help when we aren’t working directly with your body?

Well, the good news is that there are lots of ways we can help! For us, the most important thing is that we are supporting you in your health and wellbeing and we believe that offering telehealth services is an important part of helping you stay on track with your health goals.

For the most part, we believe people will find more similarities than differences between online osteopathy sessions and an in-person sessions.

During your online session we will:

Take your history as per normal – We will ask all the normal questions about what is happening. They may ask you to point, describe or discuss your symptoms just as we normally would. The reason we ask these questions in every consultation is because it allows us to ascertain what is going on so that we can formulate a management plan for you!

We will examine your range of motion – In the clinic room, we normally get you up and ask you to bend here, twist there, stand on one leg etc. All of these movements are a part of our assessment of your problem. This shows us regions that aren’t moving great and where the problem is most likely to be coming from. For your online consultation, we will ask you to get up and do some of these movements. They may ask you to do a movement that causes you pain. All of this allows us to gather more information about you. 

Your treatment – At the clinic, you would typically experience some manual therapy time. For your online consultation we can still offer a version of manual therapy but instead of being us putting our hands on you, we will help talk you through some stretches, exercises or self treatment techniques to help your body get back on track. Our team will work through the region that they normally would, just using a different method of delivery.