We respect and value your time and appreciate that you show us the same consideration which is why we have a 24 hour cancellation policy.
If you cancel 24 hours or more prior to your scheduled appointment time we can reschedule you at no cost.
The first time a cancellation or non attendance occurs without 24 hours notice we will call you to rebook your appointment free of charge.
If a second cancellation or non attendance occurs we reserve the right to charge
50% of your consultation fee. This decision will be made by our Practice Manager.
If a third cancellation or non attendance occurs we will charge the full consultation fee.
We understand life doesn’t always go to plan and there can be extenuating circumstances. Therefore our decision to implement the cancellation policy will be made on a case by case basis.