Our cancellation policy

We respect and value your time and appreciate that you show us the same consideration which is why we have a 24-hour cancellation policy. Our practitioners are all operating their own small businesses and rely on patients attending their appointment for income. 

Reminder texts and emails are sent out 2 days prior to your appointment. Please let reception know if you would prefer a text reminder, email reminder or both. 

 

No Notice

If you do not arrive for your scheduled appointment and you fail to notify us prior to your appointment the full appointment fee will be charged for your missed consultation.

 

Less Than 24 hours notice

If you cancel less than 24 hours prior to your appointment a 50% appointment fee will be added to your account.

 

More Than 24 hours notice

If you cancel 24 hours or more prior to your scheduled appointment time we can reschedule you at no cost.

We understand life doesn’t always go to plan and there can be extenuating circumstances. Therefore our decision to implement the cancellation policy will be made on a case by case basis by our practice manager

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Whole Body Health & Wellness
CONTACT

Shop 10, 240 Pakington Street, Geelong West VIC 3218
91 The Parade, Ocean Grove VIC 3226

info@wholebodyhealthandwellness.com.au
03 5200 1044

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